Why EAMaaS
An all-inclusive asset
management service.
Enterprise asset management software and implementation know-how are embedded in the fully managed EAMaaS cloud platform.
Each EAMaaS subscription includes:
- Productivity Accelerators built on 10 years’ asset management solution experience provide the tools, configurations and processes that will get you working quickly.
- Fully managed, “as a Service” cloud platform, so you never have to think about the underlying technical design or essential system maintenance.
- Entitlement to use IBM’s market leading Maximo software and related third-party applications.
- Unlimited, 24/7 platform support to report system bugs or issues with the availability of the platform.
Productivity Accelerators.
Built on best practice standards and industry specific experience in utilities, civil infrastructure and transportation, Productivity Accelerators are pre-configured components that you can leverage for faster, and more effective implementation.
Accelerators will vary according to industry, previous EAM systems and operational maturity, but may include:
- Asset Classification structures by industry
- Standardised units of measure
- Naming conventions
- Failure codes
- Work order priorities and work types
- Report Dashboards
- Start Centre configuration
Platform
Software as a Service transfers responsibility for system design and maintenance to the cloud service provider. With EAMaaS, you access your software through a web browser, or mobile client, while we take care of things like software patching, backups, security, availability and performance.
Infrastructure
Enterprise grade infrastructure located in Australian based data centres with built-in redundancy is dedicated to EAMaaS clients.
- Highly available design with 99.99% annual uptime commitment
- Always up to date with software patching and upgrades
- Automated backup schedule and multi-site replication for a recovery point objective of 2 hours
Security
EAMaaS is ISO27001 and ISO27017 Certified, providing assurance that data security has been addressed at every level.
- Secure data and transmissions
- Intrusion detection & prevention
- End point management
- Secure access options
Performance
EAMaaS is architected in line with industry best practices to ensure the level of availability and performance expected of an enterprise SaaS solution.
- A single production and non-production instance
- Reoccurring refresh and upgrades of underlying infrastructure hardware and software appliances to minimise risk of unplanned outages
Support
All EAMaaS customers have unlimited, 24/7 access to Platform Support to report system bugs or issues with the availability of the platform.
- 24/7 system health monitoring
- phone and email support channels
Software
EAMaaS is built for EAM and related technologies.
There are two licensing options available:
- SaaS - licence entitlement is embedded in your subscription
- Bring Your Own - transfer license entitlements that you currently own into our Cloud
Enhanced Support
Our support team is IBM certified and has been supporting Maximo applications in the cloud for over 20 years. Gain peace of mind knowing that a local engineer can be available at the other end of the phone when you need help.
An extended managed service to support end users is available as an option.
Managed Services
- EAM Strategy, planning & optimisation advice
- Manage assets with location context
- Using data to improve equipment reliability
- Digital engineering across the asset lifecycle
The EAM cloud specialists.
Talk to one of our software specialists
about your requirements
